Frequently Asked Questions


If you have questions regarding our company and the services we provide for our clients in St Louis, MO, here, you can find the answers needed. If you still cannot see the answers you are looking for, you are more than welcome to give Jam Towing LLC a call at (314) 455-8214 for more information. We will answer all your questions!

Q: My car is all-wheel-drive. Does it require a flatbed tow truck?

A: No. Conventional tow trucks can lift all wheels off the ground.

Q: How to know for sure that I need a flatbed?
A: If your car is all-wheel drive, 4-wheel drive, or have a flat tire opposite of the drive axle, you will need a flatbed. If your vehicle is damaged due to an accident, or you have a rear-wheel-drive car on the highway.

Q: Do I have to be with the vehicle for emergency towing?
A: No, you don’t need to be with your vehicle. As long as you leave the keys with the car and tell us about your preferred paying method.

Q: Why should I contact this auto towing company?

A: What separates good towing companies from the average is the ability to work under pressure. Our auto towing company is highly efficient and knows how to achieve full customer satisfaction.

Q: What are the towing costs

А: We charge at a fair rate for every service. Contact us!

Q: Can I contact this company 24 hours a day?

A: Yes, we provide our clients with emergency towing service 24 hours a day.

Q: Can this company repair a flat tire?
A: If the tire is in good condition, we will repair it. Otherwise, it’s better to simply change it.

Q: Why it’s important to contact a vehicles towing company instead of trying to do the job myself?
A: If you don’t know what to do, you can potentially hurt yourself and do more damage to your vehicle. This is why you should contact our company to do the towing properly. Also, in most of the times, towing requires special equipment and tools which you might not have.

Q: Can I tip the workers for a job well done?
A: Tips are never recommended. However, if you want to show an extra appreciation, you can always tip our workers.

Q: How to find my car if it has been towed?

A: To locate your towed vehicle, you should contact your local non-emergency Police Department’s number. They will tell you if your car has been reported as towed by a towing company. All of them are required to report vehicles towed to a local governing towing company. Don’t worry, you can still find your car even if it has been towed.

Are you still having trouble finding the answers to your questions regarding our automobile towing company in St Louis, MO? If so, you are more than welcome to give Jam Towing LLC a call, and we will be more than happy to answer all your questions! We are looking forward to hearing from you!